Invoices and Payments

Invoices

Payments are processed by Stripe, and an invoice is generated for each one. The list with links to the PDF can be found on the Billing tab. The invoice contains information that Stripe retrieves during the payment: account email and name from the card. The company's IČO and DIČ cannot be added to it yet.

Payment Card

The card is processed by Stripe, and we do not have access to its details. The subscription is renewed from the card entered during the first payment.

Unsuccessful Payment

When the renewal fails, Stripe attempts the payment again in the following days. Until then, new monthly credits will not be allocated; purchased credits and everything else continues to function. If Stripe ultimately cancels the subscription, the account reverts to Free. The documents remain, and the retention period does not change.

The account is not blocked due to an unpaid payment.

Cancellation and Change

You can cancel the subscription on the Billing tab; it runs until the end of the paid period. Changing the plan is done on the pricing page by selecting a different plan.